eContracting - an Industry-First in Automotive Finance

A leading provider of financing and insurance services to automotive and commercial vehicle dealers and retail consumers wanted to transform its Point-of-Sale (POS) processes by re-engineering and standardizing them across brands and geographies. The company also wanted to decrease the process turnaround time through automation.

The company had been established after the merger of two automobile majors, resulting in several disparate processes, legacy systems and convoluted workflows. Among the challenges the company faced were dealer and customer dissatisfaction and reduced sales and profitability.

Infosys partnered with the company to revitalize its POS processes through a series of projects:

A Unified System and Portal for end-to-end POS Applications

Infosys re-engineered the information systems landscape, consolidated processes and automated the workflow. A centralized web-based Dealer Portal offered a unified view of all financing related functions to the dealer. Interfaces were provided to more than 20 disparate systems, including Identity Management, Credit Evaluation, Marketing, Electronic Fund Transfer and Content Management Systems.

An e-Contract Dealer POS Application

Infosys designed and implemented the automotive industry's first eContract Dealer POS application. It enabled dealers to create legal automotive financing contracts online. The system automated the process and reduced cash transaction times. Infosys' solutions helped the company reduce costs, improve efficiencies and increase channel-partner and customer satisfaction.

Related Information

Media Mentions

Fortune ranks Infosys 10 among Top Companies for Leaders 2007
More

Press Releases

Infosys reorganizes to leverage growing business opportunities in a Flat World
More

In the News

Sourcing at your fingertips:
Global Sourcing Essentials
Everything you wanted to know about global sourcing, in five easy parts.
Download your copy

Copyright © 2008 Infosys Technologies Limited

Privacy Statement | Safe Harbor Provision | Terms of use | Trademarks