Infrastructure Services
Service offerings
Service Desk
Global enterprises need technical service desks to resolve service management issues consistently and efficiently. By centralizing incident resolution, request management and reporting, global infrastructure support becomes easy for enterprises. Infosys' Service Desk led by ITIL methodology acts as the nodal point between service providers and end-users and proactively keeps users informed of all relevant service events, actions and service changes that are likely to affect them. Service Desk provides end-to-end ownership of the calls till resolution.
Infosys provides multi-lingual support to customers through delivery centers located across the globe including near-shore centers in Eastern Europe, Latin America and Asia.
Media Mentions
Fortune ranks Infosys 10 among Top Companies for Leaders 2007
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Events
Infosys at BCS and itSMF Conference on CMDB, July 8-9, 2008, Olympia Conference Centre, London, UK More
In the News
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