Insurance technologists must ensure faster products and change existing systems to meet new requirements while ensuring quality of products. Learn how the business rules test automation approach enables enhanced quality within shorter product release cycles.
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This article appeared in the SETLabs Briefings Special issue on 'Insurance: Powering Modernization' (Apr. 2007).
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In this podcast, Infosys’ expert discusses a multi-step approach that combines the strengths of IT Infrastructure Library (ITIL) and Control Objectives for Information and related Technology (COBIT), defect reduction capabilities of
... Six Sigma and waste elimination tools of Lean to develop effective ITSM processes.
Through a series of podcasts Infosys’ expert gives you an overview of IT Infrastructure Library (ITIL) v3, discusses how ITIL v3 is an enhanced version of v2, helps you understand the importance of the service portfolio and find out the key components driving service strategy and design.